Warranty:
A CERTIFIED MECHANIC MUST INSTALL THE ITEM. WARRANTY MAYBE VOIDED IF INSTALLED OR SERVICED BY UNTRAINED TECHNICIAN.
WARRANTY DURATIONS ARE AS FOLLOWS:
-90 DAYS START UP WARRANTY ON USED GENERAL REPLACEMENT ENGINES
-90 DAYS STANDARD WARRANTY FOR REGULAR USED REPLACEMENT ENGINES
-30 DAYS START UP WARRANTY FOR USED PERFORMANCE ENGINES (VTEC, TURBO, HIGH COMPRESSION MOTORS ETC.)
-NO WARRANTY ON USED ROTARY ENGINES, WE WILL PROVIDE INSPECTION VIDEOS FOR THESE TYPES OF ENGINES IF NEEDED.
-NO WARRANTY ON ANY PERFORMANCE TRANSMISSIONS
-30 DAYS MECHANICAL WARRANTY ON USED REPLACEMENT TRANSMISSIONS
WARRANTY DOES NOT COVER EXTERNAL ACCESSORIES OR PARTS SUCH AS: SENSORS, GASKETS, AND ELECTRICAL COMPONENTS DIRECTLY BOLTED TO THE ENGINE.
UNDER NO CIRCUMSTANCES: NO WARRANTY ON LABOR, DOWN TIME, REPAIRS AND SHIPPING.
WARRANTY VOIDED IF LONG BLOCK, I.E. HEAD AND / OR BLOCK ARE DISMANTLED OR OPENED OR REPLACED BY CUSTOMER. ANY ALTERATIONS/MODIFICATIONS ARE NOT COVERED UNDER WARRANTY, IF ALTERATIONS OR MODIFICATIONS END IN RESULT OF FAILURE CAUSED TO PRODUCT PURCHASED, ALL WARRANTY IS VOIDED.
ANY CLAIMS OR ISSUES MUST BE RESOLVED THROUGH ICHIBANJDM PRIOR TO DISPUTE.
ICHIBANJDM RESERVES THE RIGHT TO EXCHANGE AND OR REPAIR WITH REBUILT OR SERVICEABLE USED PARTS ON ALL PRODUCTS SOLD.
Performance Engine/Transmission warranty are as follows:
Due to the nature of performance engines, most units will feature a 30 day start up warranty. We warrant the unit to have no issues upon start up, if any problems exist we will conduct a full inspection of the product to ensure no foul play or neglect was placed upon the unit by its installer/user. Engines, Transmissions that fall under this warranty are: All Turbocharged Engines and Transmissions, All VTEC engines and Transmissions, All Supercharged engines and transmissions. With the except to Rotary design engines (12A, 13B, 20B) no warranty coverage is available for these engines unless noted otherwise. Performance warranty voided for items removed, replaced, altered/tampered or changed.
Replacement Engine/Transmission warranty are as follows:
All non performance replacement engines (as long as unit is being used in designated vehicle) feature our industry leading 90 day warranty (with certified mechanic). Customers are urged to replace all normal wear and tear components such as: Water Pump, Timing Belts, Timing Chains, Tensioners, Guides, Coolant Thermostats, Spark Plugs, Sensors, Gaskets, Fluid (ie: coolant, oil, oil filter) prior to installation. During timing component replacement, it is the responsibility of the installer to execute proper installation of components according to factory guidelines. Failure to do so will result in catastrophic failure in which any warranty, verbal or written will be denied.
As always, we strive to provide the best quality items possible, majority of the items sold have been removed at our facility from running vehicles that have been test driven prior to component removal. If there are any issues or problems, we vow to resolve any issues pending inspection of the product prior to any resolution decisions made.
Ordering:
Please ensure that you are aware and understand the product being purchased, we are not responsible for errors or incorrect orders due to customer negligence or customer error. If unsure or doubtful, please contact Ichiban JDM at 562-821-5700 prior to placing your order. Phone orders will be under assumption that the customer/buyer/client is providing information pertaining to make,model and year of the vehicle to its full accuracy. We will not be responsible for order errors in which information provided to Ichiban JDM via customer is false, or incorrect.
Restocking:
If in any case a product is returned, there will be a restocking fee placed on item(s) of 25% when applicable. All returns/exchanges must be pre-approved by Ichiban JDM. Any approved return shall be accompanied by a RMA number provided by ICHIBAN JDM / Japanese JDM Import Motors.
ALL PRICES ADVERTISED ARE SUBJECT TO CHANGE WITHOUT NOTICE.