Warranty:
Immediately effective upon receipt or noted possession of delivery; IchibanJDM / Japanese JDM Motor Imports instates these warranty conditions:
All engines, transmissions and parts are to be installed by certified mechanics only. Mechanics or technicians in which hold current ASE or Equivalent certifications and operate from a true physical business location are granted permit-table warranty claims.
Warranty coverage(s) are limited to: Cylinder Head/Cylinder block internal components only. Transmissions are subject to gears and shaft components only. Wear and tear parts such as: washers, synchros etc. are not covered by this limited warranty.
All Electrical sensors, Electrical Wires, Electrical Components are not covered by expressed warranty. Gaskets and other wear-and-tear item shall be excluded from any for mentioned warranties.
Ichiban JDM / Japanese JDM Import Motors does not cover labor costs, transportation costs, parts and or time down related to the transaction.
Performance Engine/Transmission warranty are as follows:
Due to the nature of performance engines, most units will feature a 30 day start up warranty. We warrant the unit to have no issues upon start up, if any problems exist we will conduct a full inspection of the product to ensure no foul play or neglect was placed upon the unit by its installer/user. Engines, Transmissions that fall under this warranty are: All Turbocharged Engines and Transmissions, All VTEC engines and Transmissions, All Supercharged engines and transmissions. With the except to Rotary design engines (12A, 13B, 20B) no warranty coverage is available for these engines unless noted otherwise. Performance warranty voided for items removed, replaced, altered/tampered or changed.
Replacement Engine/Transmission warranty are as follows:
All non performance replacement engines (as long as unit is being used in designated vehicle) feature our industry leading 90 day warranty (with certified mechanic). Customers are urged to replace all normal wear and tear components such as: Water Pump, Timing Belts, Timing Chains, Tensioners, Guides, Coolant Thermostats, Spark Plugs, Sensors, Gaskets, Fluid (ie: coolant, oil, oil filter) prior to installation. During timing component replacement, it is the responsibility of the installer to execute proper installation of components according to factory guidelines. Failure to do so will result in catastrophic failure in which any warranty, verbal or written will be denied.
As always, we strive to provide the best quality items possible, majority of the items sold have been removed at our facility from running vehicles that have been test driven prior to component removal. If there are any issues or problems, we vow to resolve any issues pending inspection of the product prior to any resolution decisions made.
Ordering:
Please ensure that you are aware and understand the product being purchased, we are not responsible for errors or incorrect orders due to customer negligence or customer error. If unsure or doubtful, please contact Ichiban JDM at 562-821-5700 prior to placing your order. Phone orders will be under assumption that the customer/buyer/client is providing information pertaining to make,model and year of the vehicle to its full accuracy. We will not be responsible for order errors in which information provided to Ichiban JDM via customer is false, or incorrect.
Restocking:
If in any case a product is returned, there will be a restocking fee placed on item(s) of 25% when applicable. All returns/exchanges must be pre-approved by Ichiban JDM. Any approved return shall be accompanied by a RMA number provided by ICHIBAN JDM / Japanese JDM Import Motors.